On Lok Lifeways Stories

Read our senior stories

For over forty-five years, On Lok Lifeways has been providing senior health care services to the elderly. Our services offer seniors support to age with dignity and independence in their own homes. We look forward to providing high quality care for you or your loved ones. See what our participants have to say about our Program of All-inclusive Care for the Elderly (PACE).

We also invite our participants, seniors, families, caregivers, and staff to share stories of how On Lok has benefited the seniors in their lives. Thank you for sharing your fond memories and experiences from On Lok!

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A Good Experience

Anita L. Smith, Participant
July, 2016

“I have been a participant of On Lok Lifeways since March 2011 and it has always been a very good experience for me. The employees and the drivers are very kind and helpful! Thank you very much.”

Stories

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    Anita L. Smith, Participant
    July, 2016

    A Good Experience

    “I have been a participant of On Lok Lifeways since March 2011 and it has always been a very good experience for me. The employees and the drivers are very kind and helpful! Thank you very much.”

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    They Are Like Family

    Charles Forster, Participant
    May, 2013

    “After over a year as a participant at the San Jose Center, I want to tell you that I think it is outstanding – the comprehensive all-inclusive care concept works wonderfully when well-implemented, as it is here. The center is always kept bright, clean, neat and orderly. The staff is courteous, friendly, polite, professional, caring and helpful, and I think of them as cherished extended family, and have developed friends with many of them – priceless for one who has lost many friends and family over the years. So it is somewhat distressing when a valued staff-member-friend leaves to resume schooling or to pursue their chosen career – the one difficulty with such a fine and likable staff, but all quite understandable.”

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    Charles Forster, Participant
    May, 2013

    They Are Like Family

    “After over a year as a participant at the San Jose Center, I want to tell you that I think it is outstanding – the comprehensive all-inclusive care concept works wonderfully when well-implemented, as it is here. The center is always kept bright, clean, neat and orderly. The staff is courteous, friendly, polite, professional, caring and helpful, and I think of them as cherished extended family, and have developed friends with many of them – priceless for one who has lost many friends and family over the years. So it is somewhat distressing when a valued staff-member-friend leaves to resume schooling or to pursue their chosen career – the one difficulty with such a fine and likable staff, but all quite understandable.”

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    Going Above and Beyond for Our Participants

    Rev. Jeff Bert, M. Div., On Lok Lifeways Chaplain
    February, 2014

    As a chaplain, I have the advantage of seeing On Lok at work “up front and personal” at all centers. The thing that strikes me the most across all centers is the “above and beyond” efforts regularly made by our interdisciplinary staff on behalf of participants. Our quality employees will do whatever they can to advance the welfare of our seniors. A recent example is the work that one social worker in particular did to help a participant get settled back in her home after a hospitalization and nursing home stay.

    This participant had suffered the loss of her husband about 12 years ago. After this tragedy, she became deeply depressed and only left her apartment when absolutely necessary. As a result, her apartment became a cluttered mess, reflecting her inner darkness and isolation. She slept on a ratty sofa as a decade passed by. 

    After joining On Lok several months ago, she began coming to the Day Health Center and “waking up,” as she put it. She started to feel alive again as the medical and therapeutic staff engaged her. She enjoyed the movement and socialization offered by the activities staff. So it was a disappointment when this progress was hindered by a fall and subsequent hospitalization during the holidays. Next she had to stay in a nursing facility for some weeks. But she got better and soon it was time to return home. She would require home assistance from geriatric aides, but she was embarrassed for anyone to see her apartment. Her social worker dispelled her shame and convinced her to allow him to help clean the place up. It was a big project. The apartment was covered in old papers and years-old mouse droppings. This social worker put in several hours (including, I believe, some personal time) to clean the place, all the while empowering the participant to choose what would be thrown out or kept.

    It was the participant who told me about this, beaming (yet still admitting to feeling embarrassed). “I was basically dead for a decade. Now I feel like facing life again,” she told me. The cleaned-up apartment is providing a big psychological lift for her. “And he found a bed for me so I don’t have to sleep on the sofa, and new sheets as well,” she said. “He’s a miracle-worker!”

    When I went to talk to the social worker, he was very self-effacing. “I’m no saint; I just looked at the situation and realized I was the person in a position to help,” he said with a shrug. He added: “These are relationships, and I get so much from our participants. It’s not all one-way. We enrich each other as we do this work.”

  • Author Image

    Rev. Jeff Bert, M. Div., On Lok Lifeways Chaplain
    February, 2014

    Going Above and Beyond for Our Participants

    As a chaplain, I have the advantage of seeing On Lok at work “up front and personal” at all centers. The thing that strikes me the most across all centers is the “above and beyond” efforts regularly made by our interdisciplinary staff on behalf of participants. Our quality employees will do whatever they can to advance the welfare of our seniors. A recent example is the work that one social worker in particular did to help a participant get settled back in her home after a hospitalization and nursing home stay.

    This participant had suffered the loss of her husband about 12 years ago. After this tragedy, she became deeply depressed and only left her apartment when absolutely necessary. As a result, her apartment became a cluttered mess, reflecting her inner darkness and isolation. She slept on a ratty sofa as a decade passed by. 

    After joining On Lok several months ago, she began coming to the Day Health Center and “waking up,” as she put it. She started to feel alive again as the medical and therapeutic staff engaged her. She enjoyed the movement and socialization offered by the activities staff. So it was a disappointment when this progress was hindered by a fall and subsequent hospitalization during the holidays. Next she had to stay in a nursing facility for some weeks. But she got better and soon it was time to return home. She would require home assistance from geriatric aides, but she was embarrassed for anyone to see her apartment. Her social worker dispelled her shame and convinced her to allow him to help clean the place up. It was a big project. The apartment was covered in old papers and years-old mouse droppings. This social worker put in several hours (including, I believe, some personal time) to clean the place, all the while empowering the participant to choose what would be thrown out or kept.

    It was the participant who told me about this, beaming (yet still admitting to feeling embarrassed). “I was basically dead for a decade. Now I feel like facing life again,” she told me. The cleaned-up apartment is providing a big psychological lift for her. “And he found a bed for me so I don’t have to sleep on the sofa, and new sheets as well,” she said. “He’s a miracle-worker!”

    When I went to talk to the social worker, he was very self-effacing. “I’m no saint; I just looked at the situation and realized I was the person in a position to help,” he said with a shrug. He added: “These are relationships, and I get so much from our participants. It’s not all one-way. We enrich each other as we do this work.”

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